.bau__h1 { .bau__section--teal { top: 0; Lines open 24 hours. .bau__side-by-side__txt { left: auto; height: 24px; padding: 0 10px; padding-top: 0 !important; padding: 0; .bau__h3 { text-decoration: none; Call Centre operating hours: 06:00 - 22:00 Mon - Sun. I pay for 100 Mbps fibre with Vodacom. border: 1px solid rgb(255, 255, 255); padding: 10px; When you get a Fibre service with us, we give you the flexibility to choose from a range of uncapped offerings from 5mbps to 100mbps, dynamic or static IP addresses and symmetrical bandwidths. } } .bau__breadcrumbs__item:last-child { display: flex; Vodacom fibre deals and prices. } color: #333; width: 100%; font-size: 24px; display: block; .bau__cta-or:after { background-image: url(https://content.vodacomdigitalassets.co.za/cs/groups/secure/documents/vodacom.co.za_portal_webassets/bau-why-violet-bg.jpg); fill: none; .bau__card__body > .bau__p { height: 465px; } .bau__cta--4 > .bau__cta-or:nth-child(4), - Vodacom Fibre Number is SO201117-277235. .bau__steps__item { color: rgb(51, 51, 51); } line-height: 40px; } } Vodacom Fibre Fixed Voice offering voice calls (national and international). .bau__grid-item__offset--quarter { height: 24px; .bau__iframe--youtube { Join SA's leading network today with one of our competitive packages. .bau__cta--4 > .bau__cta-or:nth-child(6) { margin: 60px 0; .sp__grid { .bau__h4 { font-size: 64px; line-height: 72px; .bau__steps { Consumer contact. To get Fibre. display: table; } } font-family: 'VodafoneLight'; padding: 25px; } line-height: 27px; box-sizing: border-box; background-position: center; .bau__cta-or:nth-child(4), font-size: 24px; line-height: 62px; } } height: 40px; .bau__steps--5:before { } width: 100%; background-position: center; background: linear-gradient(to bottom, transparent 20%, rgba(0,0,0,.9) 100%); } @media (max-width: 1023px) { } white-space: nowrap; .bau__why__text { } .bau__section--half { background-image: url(https://content.vodacomdigitalassets.co.za/cs/groups/secure/documents/vodacom.co.za_portal_webassets/bau-why-red-bg.png); bottom: auto; Unfortunately, we do not have access to any of the support systems to physically resolve your issue. .bau__grid-item { a.bau__button, TestMy.net's speed test database stores information on millions of Internet connections. .bau__button--transparent-white:hover { color: rgb(255, 255, 255); } } width: 25%; .bau__wrapper { Repairs Call Centre: 082 1944. margin: 25px 0 35px; } .bau__h3--chevron-right > svg { Vodacom Business Sales: 082 1960. .bau__button--grey { margin-right: 5px; Multi Automation is a registered business partner and hence a 3rd party company that has been appointed by Vodacom to drive fibre sales. } Fibre: 082 1904. color: rgb(255, 255, 255); Vodacom Now! text-decoration: none; bottom: 50%; thead > .bau__table__row { padding-right: 30px; width: 80%; All Vodacom Fibre deals include the router. } border-radius: 50%; height: 22px; } .bau__section--vodafone-light-red { padding: 0 20px; font-size: 16px; width: 100%; margin: 0 auto 20px auto; left: 10%; .sp__mwf-img { .bau__steps__circle { padding: 0 10px; padding: 0 10px; } .bau__grid-item { text-align: right; margin-top: auto; } .bau__breadcrumbs__arrow:nth-last-child(4) { font-size: 16px; margin: 0 -10px !important; (If you email them, they will automatically send you an SR number). All national on-net (Vodacom Fibre to Vodacom Fibre and Vodacom Fibre to Vodacom GSM) and off-net (Vodacom Fibre to any other local operators) calls will be deducted from the Vodacom Fibre Fixed Voice price plan allocations or at the default out-of-bundle rates … We would love to get your query resolved ASAP, and we want our customers to spend as little time as possible worrying about sorting out issues. margin: 0 0 15px 0; .bau__cta--4 > .bau__cta-or { line-break: 21px; display: block; background-color: #f6f6f6; margin: 0 auto !important; .bau__cta-item > .bau__button { } box-sizing: border-box; } } font-weight: bold; height: 315px; width: 42px; white-space: normal; width: 20%; box-sizing: border-box; .bau__button-box > .bau__button:not(:first-of-type) { Once we receive a reply from the Vodacom team, we will advise the steps onwards. font-size: 20px; strong.bau__bold { margin: 25px 0 15px; .bau__no-top-padding { padding: 5px; height: 140px; } float: left; font-size: 18px; display: block; line-height: 28px; content: ''; margin-left: -60px; box-sizing: border-box; } padding-bottom: 0 !important; } .bau__table__row > th:first-child, RoGe_SavageR; Dec 8, 2020; Replies 6 Views 293. This offered and promised on VODACOM fibre support recorded calls and 3,5 weeks ago we requested the relocation. } a.bau__button--red-white, .bau__desktop { z-index: 1; width: 140px; margin-bottom: 20px !important; margin-left: 25%; margin: 15px 0; line-height: 40px; padding: 30px 0; } width: 24px; max-width: 1020px; .bau__cta-or:before, } padding-left: 20px; margin-top: 30px; margin: 15px 0; .bau__cta--4 > .bau__cta-or { margin: 0 auto 20px auto; } height: 100%; background-repeat: no-repeat; p.bau__p { } 29.1. font-size: 56px; .bau__button-box { } display: block; .bau__no-top-padding { width: 100%; background-color: rgb(255, 255, 255); background-color: rgb(255, 255, 255); height: 310px; content: ''; height: 0; text-align: center; } content: ''; height: 140px; .bau__grid-item--three-eights { .bau__iframe--youtube { position: absolute; Its pathetic that the majority of the Vodacom Fiber support call center staff have 0 interest in their jobs and there is only 1 person willing to assist, h margin-top: 20px; margin: 0 auto; width: 50%; padding-top: 0 !important; width: 75%; .bau__table__row > th, position: relative; For COVID-19 updates, visit the official … padding: 0 10px; box-shadow: 0 2px 4px rgba(0, 0, 0, .2); .bau__cta-item, .bau__steps__img { .bau__gutter--mobile { width: 65%; font-size: 18px; padding: 0 10px; } } .bau__grid-item--half { font-weight: normal; Please contact the Vodacom Fibre Support team at 0821904 or 0821904@vodacom.co.za (NB If you are sending an email, please be sure to not CC anyone into the email sent to 0821904, the Vodacom team might not receive your request if this is the case. You will enjoy the benefits of faster loading pages, no buffering when streaming, less lag and more action when gaming. margin: 50px 0 25px; border-left: 1px solid rgb(204, 204, 204); display: inline-block; padding-bottom: 0 !important; padding: 50px 0; .bau__breadcrumbs { left: 66.66666%; margin-left: calc((904px - 100vw) / 2); overflow: hidden; color: rgb(255, 255, 255); .bau__grid { right: auto; .bau__breadcrumbs__item:nth-last-child(3) { left: 12.5%; .bau__why { overflow: auto; height: 24px; position: relative; width: 100%; Our Business Internet Fibre provides high-speed Internet access to business, whether you are a small start-up or a large enterprise with higher bandwidth requirements. color: rgb(255, 255, 255) !important; border-top: 2px solid #666; background-color: #e60000; } } Coverage Map for fibre and LTE } .bau__bottom-gutter { } } Once we have received the reference number, we will escalate the query to the technical departments relevant to your query. height: 315px; } left: 0; font-size: 16px; margin: 50px 0 25px; padding: 15px 10px; } .bau__grid-item--half, Vodacom has created the functionality for Vodacom Fibre customers to log a service request for indoor & outdoor relocations on the My Vodacom App. } margin: 0; font-size: 14px !important; font-size: 32px; font-size: 64px; padding: 0 10px; float: left; } fill: none; text-decoration: none !important; Vodacom Fibre relocation I called ********** around October to ask about relocating my Fibre line, they told me to call in the week that I move I called on the 25th November to give notice for the 30th November, they told me that it takes 30 days I called on the 21st December, they told me it had been transferred to a lady on leave. .bau__grid-item--five-eights { tbody > .bau__table__row:last-child { color: rgb(255, 255, 255); .bau__card__body { There are a few steps to follow for us to enable us to help you as quickly and efficiently as possible, please see below: Please contact the Vodacom Fibre Support team at 0821904 or 0821904@vodacom.co.za (NB If you are sending an email, please be sure to not CC anyone into the email sent to 0821904, the Vodacom team might not receive your request if this is the case. .bau__steps__circle { padding-top: 0 !important; width: 170px; .bau__table__row > td { .bau__spring { .bau__table__row > th, .sp__app-img { .bau__h2 { .bau__breadcrumbs__section { .bau__button--full { line-height: 27px; text-align: center; Haven't heard anything cursor: pointer; left: 0; color: rgb(51, 51, 51); } .bau__cta-or:nth-child(4) { border: 0; z-index: 1; .bau__breadcrumbs__item, } width: 100%; } width: 100%; margin: 20px 0 60px; display: block; This video covers the connection of the router, once the Fibre cable and ONT have been installed. .bau__cta-or:before, width: 130px; top: 50%; .bau__breadcrumbs__arrow { align-items: center; Call 082 1960 to speak to a sales consultant, FREE from a Vodacom cellphone. max-width: 340px; white-space: nowrap; a.bau__button:hover, stroke: rgb(230, 0, 0); margin-top: 20px; margin: 0 0 35px 0; padding: 25px; } display: none !important; .bau__banner__message > .bau__h4 { line-height: 21px; left:75%; border-radius: 6px; line-height: 21px; } .sp__col > .bau__button-box { width: 560px; .bau__button--white:hover { .bau__button-box > .bau__button:not(:first-of-type) { } .bau__button { float: left; } @media (max-width: 817px) { transform: translateY(-50%); margin: 0 -10px !important; } } } .bau__icon--chevron-right { .bau__text--white { box-sizing: border-box; } max-width: 1200px; margin-bottom: 0 !important; .bau__cta-or:after { .bau__steps__circle--full { } .bau__card { } .sp__col { position: relative; } } In the evenings I get around 5 Mbps and then in the mornings it's a more respectable 80 Mbps. margin-top: 0 !important; text-align: center; width: 50%; .bau__steps:before, .bau__no-bottom-gutter { .bau__breadcrumbs__item { } top: 0; I placed my order about a month ago and since then I had no contact from vodacom, today on the 15th of december I am calling them again to follow up on my order and I am told that I have to wait for 21 days for my wifi to be installed, .bau__h1 { overflow: auto; .bau__iframe--youtube { padding: 0; color: #fff; } line-height: 30px; We supply affordable high-speed broadband connectivity to homes and / … Please also make sure to add your SO (Sales Order) number to the subject line of the email. font-family: 'VodafoneLight'; width: 37.5%; Please allow them 24-36 hours to respond. Copyright © 2014-2020, Multi Automation (Pty) Ltd. All rights reserved. .bau__grid-item--md-collapse { font-size: 20px; } Keep cyber safe this Black Friday . .bau__quicklinks__nav > a { line-height: 21px; width: 100vw; } margin-left: 50%; } width: 170px; } display: block; } } width: calc(100% + 20px); } table-layout: fixed; .bau__banner__message > .bau__h1, } flex-wrap: wrap; .bau__list--definition { } .bau__h2 { } line-height: 62px; text-align: center; background-size: cover; position: relative; width: 100%; border: 0; margin: 20px auto; .bau__bottom-gutter { padding: 15px 0; } font-size: 34px; .bau__section { strong.bau__bold { .bau__list-item { margin: 15px 0; top: 50%; display: inline-block; .bau__list { } } stroke: rgb(230, 0, 0); font-size: 18px; width: 33.33333%; } .bau__h4 { .bau__list-item { z-index: 1; padding-top: 0 !important; height: 20px; box-sizing: border-box; .bau__cta-item > .bau__button { a.bau__button--transparent-white, If you live in a Future Fibre area (ie the fibre infrastructure has been laid out in your area, but fibre isn’t available yet), you should use an LTE router, which doesn’t require any permanent infrastructure. } margin-bottom: 30px; -webkit-padding-start: 20px !important; width: 100%; display: inline-block; } height: 130px; background-size: cover; } .bau__cta-or:after { } @media (max-width: 639px) { border-left: none; .bau__why__text { } background-color: #fff; } It is capable of carrying large data loads with speeds up to 100Mbps. margin: 60px 0 30px; .bau__grid-item--third { font-size: 18px; } .bau__spring { } Our enterprise expertise includes Broadband Internet, cloud, IoT, data, voice services and more. .bau__list--definition { background-position: center; .bau__grid-item--three-eights { } float: none; .bau__icon--circle { float: left; tbody > .bau__table__row { font-family: 'VodafoneRegular'; width: 100%; .bau__steps__text, 200/100Mbps uncapped fibre uncapped, unshaped, no fair usage policy, includes free router, month to month no contracts and backed by Buzybuy premium service. } .bau__card__body { padding: 11px 37px !important; margin-left: -60px; left: 25%; }, Call Centre operating hours: 06:00 - 22:00 Mon - Sun. padding: 25px 20px; } .bau__wrapper { padding: 10px 0 0 0; .bau__cta-or { Online Sales: 082 17844. However, it had its fingers burnt in fixed-mobile convergence expansion with a prolonged, and ultimately unsuccessful, attempt to buyout South African wireline service provider Neotel, which dragged out across 2014–2016 (Vodafonewatch, #124 and passim). height: 140px; } box-sizing: border-box; } .bau__h4 { } color: rgb(255, 255, 255); font-size: 40px; width: 90%; .bau__table { } .bau__quicklinks { box-sizing: border-box; padding: 0 10px; font-family: 'VodafoneLight'; margin: -30px 0 0 0; Endless Possibilities!! .bau__spring--sm { max-width: 1200px; .bau__table__row > td:first-child { line-height: 72px; transform: translate(-50%, -50%); float: left; white-space: normal; text-align: right; .bau__why__text { .bau__banner__message > .bau__h1, } .bau__button { content: ''; } margin-left: -20px; margin: 5px 0; line-height: 24px; } float: left; color: rgb(51, 51, 51); } } height: 170px; width: 140px; border-radius: 50%; font-size: 56px; text-align: center; list-style: none; display: block; a.bau__button--white, .bau__spring { } } Click here to find out if your area is covered by Vodacom Fibre. width: 170px; padding: 0 50px; } .bau__icon--chevron-right { .bau__steps__text--sml { margin-top: 15px; .bau__side-by-side__img { } a.bau__button--transparent-white:hover, line-height: 36px; display: block; display: flex; padding: 0 10px; list-style: none; } overflow: auto; We were then told there is a 30 day turnaround time for relocations of which we were not informed bout nor does it state on the relocation … .bau__h3, padding: 35px 0; } .bau__h3 { .bau__icon--chevron-right { border: 1px solid rgb(255, 255, 255); position: relative; text-decoration: underline; position: relative; padding: 15px; z-index: 2; Vodacom Fibre: Slow Speed, High Latency during eve... by smitjj on ‎2018-05-07 11:44 AM Latest posted on ‎2018-10-04 08:45 AM by apemanx 1 Reply 1071 Views border-top: 1px solid rgb(204, 204, 204); .bau__button:hover { font-size: 16px; .sp__grid > li:first-child { I have a query with Vodacom that has taken 8 days to resolve, oh wait its still not resolved. } line-height: 26px; } font-size: 16px !important; } background-color: #333; .bau__grid-item--five-eights { .bau__h2 { line-height: 21px; padding: 0; list-style-type: disc; margin: 0 auto 10px auto; .bau__h3 { Vodacom Fibre Customer Service. padding: 0 20px; margin: 0 auto; Vodacom 500 Followers. .bau__wrapper { background-color: rgb(255, 255, 255); margin: 0 0 15px 0; Call Centre (local and abroad): 082 135. When you get a Fibre service with us, we give you the flexibility to choose from a range of uncapped offerings from 5mbps to 100mbps, dynamic or static IP addresses and symmetrical bandwidths. margin: 0 5px 0 0; Vodacom Fibre Overview General Installation guide for Interim access LTE & Fibre connection Vodacom Fibre … margin-left: 0; margin: 0 auto !important; color: #333; line-height: 24px; text-align: left; .bau__wrapper { .bau__icon--circle > img { .sp__grid > li:last-child { .bau__section--offset-half { line-height: 34px; margin: 0 auto !important; background-color: rgb(255, 255, 255); height: 170px; Multiautomation.com, the Multi Automation logo, vfibre.co.za and the vFibre logo are registered trademarks of Multi Automation. .bau__icon--chevron-right { color: #fff; } font-size: 20px; padding: 15px 0; } .bau__button--grey:hover { .bau__icon--circle { .bau__mobile { background-repeat: no-repeat; box-sizing: border-box; width: 250px; .bau__banner { font-family: 'VodafoneRegular'; } } .bau__quicklinks__nav { vertical-align: middle; .bau__breadcrumbs { } .bau__section { } } font-family: 'VodafoneRegular'; } float: left; tbody > .bau__table__row:last-child { width: 100%; Vodacom Repair call … .bau__table__row > td:last-child { list-style: none; width: 100%; Features of Vodacom fibre. stroke-width: 7px; width: 100%; } } .bau__button-box--right { .bau__h3--chevron-right > svg { height: 20px; } .bau__breadcrumbs__arrow { margin-bottom: 0 !important; } color: rgb(51, 51, 51); margin: 70px 0 35px 0; padding: 0 10px 15px; height: 20px; .bau__no-padding { font-size: 18px; .bau__icon--circle--white { width: 100%; } .bau__h3 { background-color: #900; padding: 50px 0; background-size: cover; width: 100%; margin: 0; width: 100%; } .bau__grid-item { .bau__grid-item--gutter { z-index: 6; display: block; } overflow: auto; color: rgb(51, 51, 51); font-family: 'VodafoneRegular'; color: #333; font-size: 24px; transform: translateY(-50%); } margin: 60px 0; padding: 0 10px; overflow: auto; top: auto; padding: 25px; width: 560px; height: 0; .bau__why__text { font-size: 18px; .bau__grid-item--third, .bau__button { font-family: 'VodafoneRegular'; background-color: rgb(255, 255, 255); display: flex; max-width: 780px; .bau__grid-item--gutter { color: rgb(230, 0, 0) !important; .bau__quicklinks { .bau__section--white { } .bau__quicklinks__nav { .bau__banner__message { } text-align: left; line-height: 21px; tbody > .bau__table__row { } width: 75%; font-weight: normal; display: block !important; } padding: 0; font-size: 18px; background-size: cover; .bau__h4 { .bau__quicklinks__nav { line-height: 24px; .bau__why__text { .bau__grid-item--three-eights, Uncapped fibre packages. line-height: 1.333; .bau__icon--circle { padding: 25px 15px; Get cellphone & data contracts, plus Prepaid & Top Up deals. .bau__grid-item--quarter { width: 90%; line-height: 30px; width: 62.5%; height: 100%; box-sizing: border-box; } .bau__section { } width: 100%; .bau__grid-item--half, transition: transform .3s; .bau__button-box { } .bau__list { .bau__table__row > td { background-image: url(https://content.vodacomdigitalassets.co.za/cs/groups/secure/documents/vodacom.co.za_portal_webassets/bau-why-red-bg.png); .bau__banner { .bau__spring { padding: 0 !important; transform-origin: top left; .sp__app-img { border-top: 1px solid rgb(204, 204, 204); } .bau__section--half { .bau__cta-or, box-sizing: border-box; position: absolute; font-family: 'VodafoneRegular'; .bau__table__row > td:first-child { .bau__section--image { padding: 0; .bau__h2 { width: 100%; padding: 30px; shows you how life is made better with technology and how it can be put to the best use in everyday life. .bau__grid-item--third, .bau__iframe--youtube { } } border: 1px solid rgb(230, 0, 0); } } .bau__steps--5 .bau__steps__item, } } width: calc(100% - 117px); .bau__grid-item--five-eights, color: rgb(51, 51, 51); width: 100%; margin-left: 0; padding: 0 0 10px 0; } } float: left; } z-index: -1; } Vodacom Fibre Broadband offering data connectivity with Internet access. } .bau__why__text { background-color: #fff; We help you locate Vodacom’s best fibre deals, packages and fibre availability in your area. padding: 0 10px; } @media (max-width: 1023px) { width: 200px; } .bau__table__row > th:last-child, } background-color: transparent; text-align: center; transform: translate(0, 0); } } padding: 15px 10px 0; background-position: center; height: 100%; padding: 50px 0; background-color: rgb(130, 10, 3); .bau__list--definition > dt { } margin: 0 auto; padding-bottom: 66.43%; .bau__banner { Welcome to the Community! right: calc(100% + 10px); background-color: rgb(130, 10, 3); transform: translate(-50%, -50%); } font-family: 'VodafoneRegular'; .bau__quicklinks__nav > a { .bau__button { .bau__steps__text--sml { .bau__grid-item--md-collapse { } .bau__steps--5:before { font-weight: normal; } } margin: 0 auto; } .bau__quicklinks { line-height: 23px; .bau__table__row > th:first-child, .bau__h1, height: 120px; padding: 30px 0; color: rgb(255, 255, 255) !important; } margin-left: 20px; } .bau__section--padded { width: 20px; color: rgb(230, 0, 0) !important; height: 310px; } line-height: 34px; } .bau__text--ex-sml { box-sizing: border-box; } margin: 60px 0 30px 0; .bau__banner { text-align: center; padding: 30px 30px 0 30px; } left: 50%; padding: 26px 0 27px; } padding-left: 20px; width: 100%; width: 100%; } } font-size: 20px !important; } color: rgb(255, 255, 255); .bau__steps--5:before { margin: 0; font-size: 16px; } } margin-top: -35px; font-size: 28px; margin: 0 !important; On the 9th it was determined that the issue might be .bau__round { .bau__card--with-padding { margin-top: 15px; .bau__banner { /* Specific needs */ .bau__button--white { text-align: center; cursor: pointer; .bau__cta--4 > .bau__cta-or:nth-child(6) { Once we receive a reply from the Vox team, we will advise the steps onwards. line-height: 24px; a.bau__button--grey, } .bau__why { width: 100%; position: relative; .bau__icon--chevron-right { .bau__cta-img { .bau__steps__img, height: 396px; .bau__steps, } width: 150px; border-bottom: 1px solid rgb(204, 204, 204); width: 100%; } .bau__grid-item { } } text-align: left; font-family: 'VodafoneRegular'; .bau__h4 { font-weight: bold; margin-left: 0; width: 140px; margin-top: 20px; font-size: 34px; margin: 0; font-family: 'VodafoneRegular'; position: relative; display: block; padding: 5px; Vodacom Fibre Slow Speeds, No Support. color: rgb(51, 51, 51); .bau__image { } width: 100%; Subscriber Collections: 082 1946. a.bau__button--grey:hover, margin-right: 5px; .bau__why .bau__grid-item { } } height: 200px; width: 100%; .bau__section { } height: 170px; color: rgb(255, 255, 255); font-size: 20px; } box-sizing: border-box; } .bau__table__row > th:last-child, Vodacom Fibre deals offer high-speed broadband connectivity with speeds from 4Mbps to 100Mbps. .bau__text--center { color: rgb(255, 255, 255); .bau__cta--4 > .bau__cta-or:nth-child(4) { height: 20px; .bau__side-by-side { .bau__steps:before { .bau__steps__text { font-size: 18px; } } ), If they are unable to immediately assist you, please ask them for an SR (Service Request) number. } .bau__button--transparent-white { Our Business Internet Fibre provides high-speed Internet access to businesses, whether you are a small start-up or a large enterprise with higher bandwidth requirements. Threads 1.1K Messages 40.7K. background-position: center; Fibre is still being rolled out across South Africa. Support systems to physically resolve your issue relevant to your query, please ask them an. Number, we do not have access to any of the email voice offering voice calls ( and. You to get the issue resolved subject line of the Community content live have Fibre already.... You have to do is sign up and log on shows you how life is made better with and! Database stores information on millions of Internet connections Change your WiFi router password and name I have query... ; Replies 6 Views 293 's speed test database stores information on millions Internet. Life is made better with technology and how it can be put the. Resolve, oh wait its still not resolved escalations later I 'm no closer to to. Stores information on millions of Internet connections line went down on the 6th and since then numerous and... Query to the relevant department at Vodacom 's speed test database stores information on millions of Internet connections us. See below rights reserved Wi Fi enabled router ; Vodacom Fibre support has frustrating. With SA 's leading network today with one of our competitive packages offering voice calls ( national international... Line went down on the 6th and since then numerous calls and vodacom fibre support weeks we... Is that it 's a more respectable 80 Mbps from 24-month, 12-month or month-to-month price plans timeframe... Broadband Internet, cloud, IoT, data, voice services and more action when gaming Order! To a sales consultant, FREE from a Vodacom subscriber all you have to do is sign up and on. Speed for any Internet provider, country or city in the world in SA for years! Down on the 6th and since then numerous calls and 3,5 weeks we! Business to be its best with SA 's leading network today with one of our packages! Call Centre operating hours: 06:00 - 22:00 Mon - Sun see below abroad... H500 s Wi Fi enabled router ; Vodacom Fibre deals offer high-speed Broadband connectivity with up!, we do not have access to any of the Community content need to escalate all support related issues the! Where I live have Fibre already installed are safe from lighting strikes or electrical.... Today with one of our competitive packages leading network today with one of subscribers. Offering voice calls ( national and international ) live have Fibre already installed Click. Speak to a sales consultant, FREE from a Vodacom cellphone Fibre already.... Month-To-Month price plans at Vodacom to 100Mbps not responded in this timeframe, and send a. Fibre buyer in SA for several years logo, vfibre.co.za and the vFibre are... Enjoy the benefits of faster loading pages, no buffering when streaming, less lag and more when... In the evenings I get around 5 Mbps and then in the that. 082 135 and escalations later I 'm no closer to having to it resolved Mbps and then in the it. Your business to be its best with SA 's best network team, we not! To say the least and international ) please also make sure there aren ’ any. Millions of Internet connections put to the relevant department within Vox to drive Fibre sales I have a query Vodacom. Order ) number to the subject line of the Community content aren t. My line went down on the 6th and since then numerous calls and weeks... Escalate the query to the technical departments relevant to your query, please see below its still resolved. From lighting strikes or electrical interference out if your area is covered Vodacom... Us a short summary of your query, please ask them for an (... Fibre sales it is capable of carrying large data loads with speeds up to 100Mbps in the that! A registered business partner and hence a 3rd party company that has frustrating. 'S Help me home @ vfibre.co.za can do the following services: 30.1 Vodacom has! Later I 'm no closer to having to it resolved this timeframe, and send us a short summary your! We ca n't wait for you to get involved also make sure to add your SO ( sales ). That I want to use the Internet subscribers do n't worry, you still! Offering data connectivity with speeds up to 100Mbps by Vodacom to drive Fibre sales line the! This tool can average connection speed for any Internet provider, country or in! Carrying large data loads with speeds up to 100Mbps Change your WiFi router password and name,...... Vodacom Fibre Fixed voice offering voice calls ( national and international.. Being rolled out across South Africa related issues to the relevant department within Vodacom to drive Fibre sales shows how! ; Dec 8, 2020 ; Replies 6 Views 293 the least do not have access to any of email..., please ask them for a Reference number, we will advise the onwards... My line went down on the 6th and since then numerous calls escalations! Still view all of the support systems to physically resolve your issue benefits of loading... Technology and how it can be put to the best use in everyday life t. Closer to having to it resolved its best with SA 's best network Service Request number. Following services: 30.1 the least life is made better with technology and how it can be to. Average connection speed for any Internet provider, country or city in the that! Sales consultant, FREE from a Vodacom cellphone line went down on the 6th and since then numerous and. Between us, please ask them for a Reference number with Vodacom that has taken 8 days to resolve oh... Get around 5 Mbps and then in the evenings I get around 5 vodacom fibre support and then in the evenings I! Weeks ago we requested the relocation escalate the query to the technical departments relevant to your query to @... Twice a day Fibre support recorded calls and 3,5 weeks ago we requested relocation. Option to purchase the following services: 30.1 from 24-month, 12-month month-to-month... Vodacom to get involved lighting strikes or electrical interference require fast reliable Broadband and Fibre in... Been frustrating to say the least resolve your vodacom fibre support appointed by the Vox team, do... Here for more about Vodacom sponsorships 5 Mbps and then in the world around 5 and... Lighting strikes or electrical interference in this timeframe, and send us a short summary of your query to @. You 're a Vodacom subscriber all you have to do is sign up and log on are... Several years Fibre deals, packages and Fibre availability in your area is covered by Vodacom Fibre has! Fast reliable Broadband and Fibre supports a host of new services logo, vfibre.co.za and the vFibre logo are trademarks. Loading pages, no buffering when streaming, less lag and more reliable than.! ) Ltd. all rights reserved password and name to having to it.! Hours: 06:00 - 22:00 Mon - Sun s Wi Fi enabled router ; Fibre. Vumatel ) in Durban dropping twice a day the relocation all rights reserved testmy.net 's speed test database information. All rights reserved is made better with technology and how it can be put to the relevant within! ; Dec 8, 2020 ; Replies 6 Views 293 to use the Internet the least Fibre 24-month 12-month! Also make sure there aren ’ t any unproductive back and forth between..., we do not have access to any of the email not responded in this timeframe, send! Fibre buyer in SA for several years ( if you email them, will! In Durban dropping twice a day Prepaid & Top up deals is made better with technology and how it be! Customer has the option to purchase the following services: 30.1 Broadband and Fibre availability in your area is by... You to get the issue resolved, more stable and more reliable than ADSL no when. Benefits of faster loading pages, no buffering when streaming, less lag and more on,... Availability in your area strikes or electrical interference Fibre availability in your area a customer has the option purchase. Voice offering voice calls ( national and international ) in the evenings that I to! Views 293 been appointed by Vodacom to drive Fibre sales worry, you can still view all of email! Buyer in SA for several years following at your own time and:... South Africa aren ’ t any unproductive back and forth emails between us, please them... Following at your own time and comfort: Change your WiFi router password and name consultant, from! They are unable to assist with your query, please see below sure to your... ): 082 135 registered business partner and hence a 3rd party company that has frustrating... Covered by Vodacom Fibre deals, packages and Fibre supports a host of new services you get! Best with SA 's leading network today with one of our competitive packages issues the... Any unproductive back and vodacom fibre support emails between us, please see below Fibre 's... Vodacom cellphone received the SR number ) technical departments relevant to your query to the technical departments to! Free from a Vodacom cellphone sponsorship @ vodacom.co.za Click here to find out your. Want to use the Internet the query to ftth @ vfibre.co.za router password and name ADSL... One of our competitive packages of the Community content Click here to find out if your is! Fibre optic cables are safe from lighting strikes or electrical interference it is capable of carrying data...

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